AGENTIL is providing solutions for Watch industry since 2006. We have delivered more than 350 projects since 10 years, covering Core IT activities like IT architecture and Infrastructure (IBM, HDS, CISCO, VMWare, Veeam, CA UIM for monitoring solutions and specific hardware and software solutions. Since most of the major Watch companies are running SAP Business Suite, AGENTIL is providing his SAP business services on SAP Technology, development and Functional layers.
Some of the main activities we have delivered in the Watch Industry:
IT Architecture: deliver full IT architectures for customer applications in the Watch Industry segment (SAP or non-SAP applications). Provide server, storage, backup, disaster recovery, monitoring and hosting solutions, including Switzerland Cloud based solutions for Platforms (Platform As A Service), Solutions (Software As A Service), Applications (Application As A Service like SAP BusinessOne, SAP All-In-One, SAP ECC, SAP IDES) and BAAS (Backup As A Service).
SAP Architecture and SAP BASIS services
Activities: sizing, design, building, setup and operations for several Watch Industry companies running SAP ECC, BW/BI, SRM, CRM, APO, XI/PI, HR/HCM, SSM
Scope: from 50 SAP users (SAP All-In-One, SME market) to 10’000 SAP users (World-wide)
Deliverables:
SAP Audit, architecture study and analysis, design and SAP Sizings, SAP Client/mandant strategy. Deliver A to Z SAP architecture Solutions, including hardware based or fully virtualized environments, on Windows, UNIX (AIX/HPUX), Linux (Redhat, Suse), covering databases like MSSQL, Oracle (RAC also), DB2, SAPDB and SAP HANA).
Provide hardware, software and service solutions to setup and deploy the full SAP Landscapes locally or through SAP World-Wide Roll-outs, IT architecture renewal or migrations. Design and setup backup and Disaster Recovery solutions for SAP (and any other application), including SAP HANA
SAP BASIS Services, any BASIS module activity for project and/or operations, on-site or remotely. SAP installation, setup and configuration, network integration, migration, trouble shooting, break-fix, RFC’s management, performance checks, backup/restore, SAP OSS notes, SAP checks alignment, Transport management and operations, SAP virtualization (VMWare, PowerVM..)
SAP System and client Refresh automation, through Libelle Software for system full refresh automation and EPI-USE for client refresh including data encryption from Production to targets)
SAP migration and upgrades, support packages and EHP updates. Physical migrations from SAP or other Outsourced hosted architecture to customer OnPremise or other Datacenter / outsourcer.
Setup SAP architecture into AGENTIL Cloud, SAP Cloud setup (Business Cloud Services) or customer OnPremises with BCS on Premises
Deliver platform homogeneous or heterogeneous migration projects with SAP Platform migration Certified consultants, including SAP HANA (certified)
Deliver Database migration services with SAP platform migration Certified consultants (more than 65 Oracle to DB2 migrations delivered, Oracle to MSSQL or SAP HANA, …)
SAP Security & GRC services
Activities: SAP role and authorization concept review, audit, security and hacking testing and assessment, security analysis with specialized tools, White and Black boxes, role and security alignment, profile setup, on ECC and BW. GRC and SOD.
Scope: Small and Medium size customer and up to Large Enterprise companies with international scope with security, legal and GRC compliance constraints.
Deliverables: SAP security and anti-hacking audits, GRC compliance reports, SOD audit and reports (through our APM SOD SAP tool), roles and SAP authorization concepts, concept reviews and migrations, roles building and processes, user authorization matrix and services, any specify SAP security demand
SAP Development services
Activities: ABAP development, RFC, Z-programs optimization and rebuilding, performance optimization plans, FIORI and Personas
ABAP integration development with third party programs and applications
Any ABAP development in any SAP module
SAP Functional services
All business modules of SAP business Suite, including FI/CO, SD/MM, HR, HCM, BO, APO, SRM, CRM…
Consulting: audit and operation activities, remotely or onsite
Operations: support center activities through our PCOE (Partner Center of Expertise)certified SAP competence center based in Geneva (Switzerland) and off-shore (Mauritius). Flexible delivery model with hybrid approach for level 1, 2 and 3rd levels, SLA’s and ServiceNow ticketing front-end for our customers
SAP HANA Platform Setup for SAP BW, including hardware and software, based on IBM X86 SAP HANA standardized packages. Deployment of 4 major instances of 512Gb, 1TB and 1.5TB ram appliance modules. Hardware and Software, services on Linux, SAP HANA layers including installation, patching, SAP BASIS, project management and coordination between IBM and SAP.Setup SAP HANA Backup and Disaster Recovery concept and architecture. Services were delivered by our SAP HANA certified resources.
SAP Business Warehouse Accelerator for SAP BW (SAP BWA): BWA template deployment for 10 BW systems (increase BW reports performance up to 100 times). Deliver consulting, architecture and support services with SLA’s for system rebuilding.
SAP Output Management: design, setup and deliver a SAP Certified Output Management platform for 4’500 printers, including load-balancing architecture, document PDF transformation, global management console, security printing, label specific printing. International scope, several WW regions and countries, providing migration services (from Microsoft print servers to LRS VPSX Output management solution).
CA UIM Monitoring solution: deploy CA UIM SAP Unified and monitoring platform to cover all SAP landscape, user connections, SAP related system logs, performance KPI’s, issue tracking, SAP RFC’s control, dump, security, configuration, job monitoring, and providing performance, KPI’s and monitoring overview dashboard of all concerned departments with customized view and dashboards.
Our Software partners: SAP, IBM, CA, ServiceNow, LRS, Worksoft, Nexthink, Microsoft, EPI-USE, ONAPSIS, Redhat.
Our hardware partners: IBM, Lenovo, HDS, Veeam, Fortinet, Microsoft