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Discover powerful and affordable ITSM software with Jira Service Desk. Atlassian has developed this flexible and collaborative ITSM solution to help you and your teams achieve rapid service delivery.

Forget traditional ITSM solutions and hop onto the Jira Service Desk train to provide your customers with impeccable IT service and support, in an efficient and affordable manner. 

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Jira Service Desk Preview

DELIVER INCOMPARABLE IT SERVICE

Jira Service Desk's intuitive, codeless setup and configuration allows you to rapidly get started and insure support to your clients. 

The features include a intuitive ITIL-certified ITSM solution. This will provide your IT team with every functionality they need to collaborate and seamlessly resolve issues, including: 

  • Request Management: keep the impact of incidents to a minimum, record information about issues and workarounds, help your agents get to the root cause.
  • Change Management: minimize risk to your organization and speed up service delivery by improving the flow of changes to infrastructure and services.
  • Asset Management: already have a favorite asset management app? Connect it to Jira Service Desk and start tracking, referencing and tying requests directly with assets.
  • Knowledge Management: pair Jira Service Desk with Confluence to obtain an integrated knowledge base that can recommend the correct service and learns from your interactions. No more hassle!
  • Improve your Service Desk: Jira Service Desk Connect helps you integrate your preferred software tools and lets you build custom add-ons.

 

TAKE YOUR SERVICE DESK TO THE NEXT LEVEL

Jira Service Desk's intuitive, codeless setup and configuration allows you to rapidly get started and insure support to your clients. 

The features include a intuitive ITIL-certified ITSM solution. This will provide your IT team with every functionality they need to collaborate and seamlessly resolve issues, including: 

  • Request Management: keep the impact of incidents to a minimum, record information about issues and workarounds, help your agents get to the root cause.
  • Change Management: minimize risk to your organization and speed up service delivery by improving the flow of changes to infrastructure and services.
  • Asset Management: already have a favorite asset management app? Connect it to Jira Service Desk and start tracking, referencing and tying requests directly with assets.
  • Knowledge Management: pair Jira Service Desk with Confluence to obtain an integrated knowledge base that can recommend the correct service and learns from your interactions. No more hassle!
  • Improve your Service Desk: Jira Service Desk Connect helps you integrate your preferred software tools and lets you build custom add-ons.
     
Jira Service Desk Screenshots and previews

 

Testimonials