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AGENTIL Group manages a broad portfolio of Business Solutions made up of SAP Applications, Core IT Solutions and covers specialized and innovative technologies like Testing, Monitoring, Output Management, Cloud and Hybrid architecture, Integration Applications, Business Process and IT Service Management tools. Our professional services deliver safety, operational and project based activities to our Large Enterprise and Small and Medium customers, including Project Management Office as well as 24X7 Outsourcing & Support organization.

To strengthen our team, AGENTIL Geneva in Switzerland is recruiting a Senior SAP Basis & Security Consultant.

MAIN MISSIONS

• Responsible for the management of the SAP environment of our clients by configuring, monitoring, tuning, and troubleshooting the SAP technical environment on an ongoing basis
• Able to install, upgrade, copy and maintain SAP systems
• Manage the migration of SAP database and application configuration into production
• Able to patch our client’s database and SAP applications
• Manage SAP users and authorizations, profound experience on implementation of complex authorization requests in accordance with customers’ internal security rules and authorization concepts
• Responsible for maintaining operational and technical documentation
• The candidate should be motivated to participate in both support tasks and in customer projects (on customers’ premises)
• The candidate should feel at ease working in a team in a close cooperation with customer business and technical users and with other team members
• Accustomed to work in stressful environment, respecting the valid procedures and strict SLAs
• Be ready to work occasionally out of office hours and be part of our Basis standby service

REQUIRED PROFILE

• A master’s degree or equivalent in Information Systems
• Senior Expert Level as a Basis consultant (5 to 10 years)
• Strong knowledge on Oracle, HANA, DB2 or SQL Server
• HANA certification is a strong asset
• Knowledge on the configuration of SAP Solution Manager (Incident Management, Test Management etc) is a plus
• Experience with an Enterprise Service Management (ESM) product such as ServiceNow, Cherwell or JIRA

INTERPERSONAL SKILLS & LANGUAGES

• Service and team spirit, independent and willing to take initiatives and responsibilities
• Customer service oriented, with excellent communication skills
• Precise and accurate, able to deliver the expected results on time
• Fluent in English and French is essential for this position

Would you like to join a company offering interesting perspectives and be part of our young and enthusiastic team? Do the requirements match your profile? Then do not hesitate and mail your resume, including a cover letter to hr@agentil.com including the reference GE_Basis_Consultant. No agencies please.

AGENTIL Group manages a broad portfolio of Business Solutions made up of SAP Applications, Core IT Solutions and covers specialized and innovative technologies like Testing, Monitoring, Output Management, Cloud and Hybrid architecture, Integration Applications, Business Process and IT Service Management tools. Our professional services deliver safety, operational and project based activities to our Large Enterprise and Small and Medium customers, including Project Management Office as well as 24X7 Outsourcing & Support organization.

To complete our Enterprise Service Management (ESM) team, AGENTIL Portugal (Almada, Lisbon area) is looking for a ServiceNow Senior Solution Consultant.

MAIN MISSIONS

Associated to the practice “Enterprise Service Management”, your main duties will be the following:

• ServiceNow implementation, including configuration, customization, interfacing with other solutions
• End-user training
• Participate to the elaboration and enrichment of our ServiceNow offers

REQUIRED PROFILE

This job requires proven experience in defining and deploying best practice ESM processes, and identifying solutions from a people, process and technology perspective. Some key requirements include:

• Proficient in process management competences
• Solid experience in requirements gathering, including experience in creating business process documentation
• Demonstrate ability to influence and consult (providing pros and cons options as well as risks) while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
• Proven team player and team builder

Education and experience:

• Minimum of 5+ years’ experience with leading ITSM toolsets such as ServiceNow, HP Service Desk, HP Service Manager, CA Service Desk, IBM TSRM/CCMDB and Remedy ARS
• A master’s degree or equivalent in Information Technology
• Solid background in IT operational support or consulting, with experience in ITSM/ITIL process analysis and improvement
• JavaScript, SQL, LDAP, web services integrations
• Data cleansing and migration
• ITIL V3 Foundation Certification required
• ServiceNow Certified System Administrator is a plus

INTERPERSONAL SKILLS and LANGUAGES

• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint)
• Service and team spirit, independent and willing to take initiatives
• Fluent English and French skills are essential for this position

Would you like to join a company offering interesting perspectives and be part of our young and enthusiastic team? Do the requirements match your profile? Then do not hesitate and mail your resume, including a cover letter to hr@agentil.com, under the reference GE_SN_Consultant. No agencies please.

AGENTIL Group manages a broad portfolio of Business Solutions made up of SAP Applications, Core IT Solutions and covers specialized and innovative technologies like Testing, Monitoring, Output Management, Cloud and Hybrid architecture, Integration Applications, Business Process and IT Service Management tools. Our professional services deliver safety, operational and project based activities to our Large Enterprise and Small and Medium customers, including Project Management Office as well as 24X7 Outsourcing & Support organization.

To complete our Enterprise Service Management (ESM) team, AGENTIL Geneva in Switzerland is looking for a ServiceNow Senior Solution Consultant.

MAIN MISSIONS

Associated to the practice “Enterprise Service Management”, your main duties will be the following:

• ServiceNow implementation, including configuration, customization, interfacing with other solutions
• End-user training
• Participate to the elaboration and enrichment of our ServiceNow offers

REQUIRED PROFILE

This job requires proven experience in defining and deploying best practice ESM processes, and identifying solutions from a people, process and technology perspective. Some key requirements include:

• Proficient in process management competences
• Solid experience in requirements gathering, including experience in creating business process documentation
• Demonstrate ability to influence and consult (providing pros and cons options as well as risks) while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
• Proven team player and team builder

Education and experience:

• Minimum of 5+ years’ experience with leading ITSM toolsets such as ServiceNow, HP Service Desk, HP Service Manager, CA Service Desk, IBM TSRM/CCMDB and Remedy ARS
• A master’s degree or equivalent in Information Technology
• Solid background in IT operational support or consulting, with experience in ITSM/ITIL process analysis and improvement
• JavaScript, SQL, LDAP, web services integrations
• Data cleansing and migration
• ITIL V3 Foundation Certification required
• ServiceNow Certified System Administrator is a plus

INTERPERSONAL SKILLS and LANGUAGES

• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint)
• Service and team spirit, independent and willing to take initiatives
• Fluent English and French skills are essential for this position

Would you like to join a company offering interesting perspectives and be part of our young and enthusiastic team? Do the requirements match your profile? Then do not hesitate and mail your resume, including a cover letter to hr@agentil.com, under the reference GE_SN_Consultant. No agencies please.

AGENTIL Group manages a broad portfolio of Business Solutions made up of SAP Applications, Core IT Solutions and covers specialized and innovative technologies like Testing, Monitoring, Output Management, Cloud and Hybrid architecture, Integration Applications, Business Process and IT Service Management tools. Our professional services deliver safety, operational and project based activities to our Large Enterprise and Small and Medium customers, including Project Management Office as well as 24X7 Outsourcing & Support organization.

To strengthen our team, AGENTIL Geneva in Switzerland is recruiting a Senior SAP Basis & Security Consultant.

MAIN MISSIONS

• Responsible for the management of the SAP environment of our clients by configuring, monitoring, tuning, and troubleshooting the SAP technical environment on an ongoing basis
• Able to install, upgrade, copy and maintain SAP systems
• Manage the migration of SAP database and application configuration into production
• Able to patch our client’s database and SAP applications
• Manage SAP users and authorizations, profound experience on implementation of complex authorization requests in accordance with customers’ internal security rules and authorization concepts
• Responsible for maintaining operational and technical documentation
• The candidate should be motivated to participate in both support tasks and in customer projects (on customers’ premises)
• The candidate should feel at ease working in a team in a close cooperation with customer business and technical users and with other team members
• Accustomed to work in stressful environment, respecting the valid procedures and strict SLAs
• Be ready to work occasionally out of office hours and be part of our Basis standby service

REQUIRED PROFILE

• A master’s degree or equivalent in Information Systems
• Senior Expert Level as a Basis consultant (5 to 10 years)
• Strong knowledge on Oracle, HANA, DB2 or SQL Server
• HANA certification is a strong asset
• Knowledge on the configuration of SAP Solution Manager (Incident Management, Test Management etc) is a plus
• Experience with an Enterprise Service Management (ESM) product such as ServiceNow, Cherwell or JIRA

INTERPERSONAL SKILLS & LANGUAGES

• Service and team spirit, independent and willing to take initiatives and responsibilities
• Customer service oriented, with excellent communication skills
• Precise and accurate, able to deliver the expected results on time
• Fluent in English and French is essential for this position

Would you like to join a company offering interesting perspectives and be part of our young and enthusiastic team? Do the requirements match your profile? Then do not hesitate and mail your resume, including a cover letter to hr@agentil.com including the reference GE_Basis_Consultant. No agencies please.

AGENTIL Group manages a broad portfolio of Business Solutions made up of SAP Applications, Core IT Solutions and covers specialized and innovative technologies like Testing, Monitoring, Output Management, Cloud and Hybrid architecture, Integration Applications, Business Process and IT Service Management tools. Our professional services deliver safety, operational and project based activities to our Large Enterprise and Small and Medium customers, including Project Management Office as well as 24X7 Outsourcing & Support organization.

To complete our Enterprise Service Management (ESM) team, AGENTIL Geneva in Switzerland is looking for a ServiceNow Senior Solution Consultant.

MAIN MISSIONS

Associated to the practice “Enterprise Service Management”, your main duties will be the following:

• ServiceNow implementation, including configuration, customization, interfacing with other solutions
• End-user training
• Participate to the elaboration and enrichment of our ServiceNow offers

REQUIRED PROFILE

This job requires proven experience in defining and deploying best practice ESM processes, and identifying solutions from a people, process and technology perspective. Some key requirements include:

• Proficient in process management competences
• Solid experience in requirements gathering, including experience in creating business process documentation
• Demonstrate ability to influence and consult (providing pros and cons options as well as risks) while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
• Proven team player and team builder

Education and experience:

• Minimum of 5+ years’ experience with leading ITSM toolsets such as ServiceNow, HP Service Desk, HP Service Manager, CA Service Desk, IBM TSRM/CCMDB and Remedy ARS
• A master’s degree or equivalent in Information Technology
• Solid background in IT operational support or consulting, with experience in ITSM/ITIL process analysis and improvement
• JavaScript, SQL, LDAP, web services integrations
• Data cleansing and migration
• ITIL V3 Foundation Certification required
• ServiceNow Certified System Administrator is a plus

INTERPERSONAL SKILLS and LANGUAGES

• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint)
• Service and team spirit, independent and willing to take initiatives
• Fluent English and French skills are essential for this position

Would you like to join a company offering interesting perspectives and be part of our young and enthusiastic team? Do the requirements match your profile? Then do not hesitate and mail your resume, including a cover letter to hr@agentil.com, under the reference GE_SN_Consultant. No agencies please.

AGENTIL Group manages a broad portfolio of Business Solutions made up of SAP Applications, Core IT Solutions and covers specialized and innovative technologies like Testing, Monitoring, Output Management, Cloud and Hybrid architecture, Integration Applications, Business Process and IT Service Management tools. Our professional services deliver safety, operational and project based activities to our Large Enterprise and Small and Medium customers, including Project Management Office as well as 24X7 Outsourcing & Support organization.

To complete our Enterprise Service Management (ESM) team, AGENTIL Portugal (Almada, Lisbon area) is looking for a ServiceNow Senior Solution Consultant.

MAIN MISSIONS

Associated to the practice “Enterprise Service Management”, your main duties will be the following:

• ServiceNow implementation, including configuration, customization, interfacing with other solutions
• End-user training
• Participate to the elaboration and enrichment of our ServiceNow offers

REQUIRED PROFILE

This job requires proven experience in defining and deploying best practice ESM processes, and identifying solutions from a people, process and technology perspective. Some key requirements include:

• Proficient in process management competences
• Solid experience in requirements gathering, including experience in creating business process documentation
• Demonstrate ability to influence and consult (providing pros and cons options as well as risks) while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
• Proven team player and team builder

Education and experience:

• Minimum of 5+ years’ experience with leading ITSM toolsets such as ServiceNow, HP Service Desk, HP Service Manager, CA Service Desk, IBM TSRM/CCMDB and Remedy ARS
• A master’s degree or equivalent in Information Technology
• Solid background in IT operational support or consulting, with experience in ITSM/ITIL process analysis and improvement
• JavaScript, SQL, LDAP, web services integrations
• Data cleansing and migration
• ITIL V3 Foundation Certification required
• ServiceNow Certified System Administrator is a plus

INTERPERSONAL SKILLS and LANGUAGES

• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint)
• Service and team spirit, independent and willing to take initiatives
• Fluent English and French skills are essential for this position

Would you like to join a company offering interesting perspectives and be part of our young and enthusiastic team? Do the requirements match your profile? Then do not hesitate and mail your resume, including a cover letter to hr@agentil.com, under the reference GE_SN_Consultant. No agencies please.