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AGENTIL Group manages a broad portfolio of Business Solutions made up of SAP Applications, Core IT Solutions and covers specialized and innovative technologies like Testing, Monitoring, Output Management, Cloud and Hybrid architecture, Integration Applications, Business Process and IT Service Management tools. Our professional services deliver safety, operational and project based activities to our Large Enterprise and Small and Medium customers, including Project Management Office as well as 24X7 Outsourcing & Support organization.

AGENTIL Portugal in Almada (Lisbon area) is recruiting a SAP Basis Consultant to enhance its Basis support team.

MAIN MISSIONS  

• Responsible for the management of the SAP environment of our clients on daily basis and following SAP best practices
• Installation, upgrade, migration, copy and maintenance of SAP systems
• Transport management, database backup and recovery, client copy, archiving, spool and job administration, system restores and refreshes, application and database patches and upgrades, OSS notes and support package implementation
• Provide the 1st and 2nd level support to the customers and internal users
• Knowledge on SAP authorizations, SAP roles and user management
• Create and maintain operational and technical documentation
• Keep abreast of the latest SAP technologies and enhancements
• Able to take a role of a support leader, mentoring and supporting team colleagues
• The candidate should feel at ease working in a team in a close cooperation with customers, business and technical users
• Accustomed to work in stressful environment, respecting the valid procedures, customer policies and strict SLAs
• Be ready to work occasionally out of office hours  

• REQUIRED PROFILE

• A bachelor’s degree or higher in Information Systems
• Professional experience as a Basis consultant (5 years), with a recent SAP Basis certification. HANA certification or experience in a productive HANA environment is a plus
• Strong knowledge on Oracle, DB2 or SQL Server. Installation and configuration of Solution Manager (Incident Management, EWA, Change Management) is an asset.
• Experience using an Enterprise Service Management (ESM) tools such as ServiceNow, Cherwell or JIRA

• INTERPERSONAL SKILLS and LANGUAGES

• High team spirit, willing to take initiatives and responsibilities, encourage and motivate other team members
• Customer service oriented, with excellent communication skills, ability to communicate politely, clearly and effectively, also on complex technical contents
• Precise and accurate, able to deliver the expected results on time and inside deadlines
• Fluent in English. French is an asset            

Would you like to join a company offering interesting perspectives and be part of our young and enthusiastic team? Do the requirements match your profile? Then do not hesitate and mail your English resume, including a cover letter to hr@agentil.com including the reference PT_SAP Basis. No agencies please.

AGENTIL delivers technical and application solutions (on-premise, Hybrid and in the Cloud) to businesses. Our highly skilled and certified experts offer local and global solutions from major IT players like SAP, IBM and ServiceNow. We also provide specific solutions as Monitoring, Process Management, Integration tools, ERP applications, IT architectures, Outsourcing and Project Management services. To strengthen our team, AGENTIL Geneva in Switzerland is recruiting a Sales and Administrative Assistant.

MAIN MISSIONS

• Ensure the whole process from offering to billing
• Manage supplier and customer offering and ordering
• Control of quotations; presentation, conditions, margin…
• Perform daily billing duties: record and follow customer and supplier invoices
• Coordinate and assist Zurich's team
• Check and process monthly reports and expenses from consultants.
• Maintain and manage information in our databases.
• Answer telephones and direct inquires in a professional and client centric manner.
• Process employees travel requests.
• Receive and dispatch incoming and outgoing mails and emails.

REQUIRED PROFILE

• Fluent in German (mandatory), English, and French
• Willing to travel to Zurich • Initial training CFC or equal
• Perfectly comfortable with the office suite: Outlook, Word, Excel.
• Ideally, an experience with the ERP SAP Business One an added value
• A recent experience from 1 to 2 years within an IT company or a similar post is an advantage
• Strong organizational skills Finally, you are endowed with very good interpersonal skills, customer oriented, multi-purpose services, you have the sense of service and teamwork, you are able to adapt yourself to new environments very quickly, search and find solutions in an autonomous way.

LANGUAGES

• Excellent level of German, English, and French, writing and speaking
• Swiss-German knowledge is an advantage

Your profile matches our requirements and your wish is to join a young and dynamic team as well as a company offering interesting perspectives, we are waiting for your English resume and your application letter: hr@agentil.com under reference GE_Sales-Admin_Assistant. No agencies please.

AGENTIL Group manages a broad portfolio of Business Solutions made up of SAP Applications, Core IT Solutions and covers specialized and innovative technologies like Testing, Monitoring, Output Management, Cloud and Hybrid architecture, Integration Applications, Business Process and IT Service Management tools. Our professional services deliver safety, operational and project-based activities to our Large Enterprise and Small and Medium customers, including Project Management Office as well as 24X7 consulting, outsourcing & Support services organization.

To strengthen our team, AGENTIL Geneva in Switzerland is recruiting a Sales and Services Engagement Officer attached to the Sales management organization and board of the company.

MAIN MISSIONS  

Under the responsibility of the management, with a strong collaboration with our sales department and BID Office, you have the following activities:

• Perform daily service statistics, billing checks, service forecast and associated service objectives
• Deliver sales assistance duties to the board and to the sales management office
• Search, source and identify service consulting profiles to match customer requests
• Manage sourcing and service partners, adapt and optimize our processes, update our databases and collaborative platform, while optimizing our purchase conditions
• Engage service sales and targeted forecasts based on incoming purchase orders
• Forecast purchased or scheduled services with our customers, book our consultants planning
• Call, email, meet our customers to ensure a good relationship and partnership
• Calculate sales margins and adapt corresponding delivery service models with Practice leaders
• Control and record service performance, quality, margins, and targeted forecasts
• Track and issue project time reporting, project tracking, purchase orders, customer ordering and billing adjustments
• Coordinate with accounts receivable and accounts payable departments, BID Office, delivery, sales and management organization
• Manage and escalate delivery, reporting, margin and project issues inside the organization and to the management
• Maintain and manage information in our databases, CRM, time reporting, collaborative platforms
• Process consulting travel requests when linked to projects, adapt company and client associated conditions to maintain operational margins and targeted objectives

REQUIRED PROFILE

• Perfectly understanding the IT consulting business, managing consultants and service related profiles
• Understand IT business, project’s milestones, challenges and associated deliverables
• Able to deeply and rigorously control all project services related reporting and billing, optimize our delivery process and models (local, affiliate, external and nearshore)
• You know how to deal with IT service and consulting profiles, making things being delivered in due time and adopting a strong position in front of service challenges and delivery sourcing
• While being strict and efficient with our consultants, you know how to manage people in a teaming and constructive way, solving HR issues, in a way to deliver excellence to our customers
• You are a cost control-oriented person, able to innovate, propose and adapt our organization when our efficiency for our clients is concerned
• You get absolutely no problem with IT tools, office suite, ERP, CRM, collaborative platforms, social network and Microsoft Suite applications, including a strong Excel knowledge to build statistics and reporting
• Being fluent in French and English, German will be considered as a differentiator
• Several experiences in the IT space, consulting, software, hardware and any related subjects are required, which can also be balanced with finance cost controlling experience in the service area
• 2 to 5 years’ experience within an IT company or a similar post is required

Finally, you are endowed with very good interpersonal skills, customer and business oriented, multi-purpose services, you have the sense of service and teamwork, you are able to adapt yourself to new environments very quickly, search and find solutions in an autonomous way.          

Your profile matches our requirements and your wish is to join a young and dynamic team as well as a company offering interesting perspectives, we are waiting for your English resume and application letter: hr@agentil.com under the reference GE_Sales&SE_Officer. No agencies please.

AGENTIL Group manages a broad portfolio of Business Solutions made up of SAP Applications, Core IT Solutions and covers specialized and innovative technologies like Testing, Monitoring, Output Management, Cloud and Hybrid architecture, Integration Applications, Business Process and IT Service Management tools. Our professional services deliver safety, operational and project based activities to our Large Enterprise and Small and Medium customers, including Project Management Office as well as 24X7 Outsourcing & Support organization.

To strengthen our team, AGENTIL Geneva in Switzerland is recruiting a SAP Basis Consultant.

MAIN MISSIONS

• Responsible for the management of the SAP environment of our clients by configuring, monitoring, tuning, and troubleshooting the SAP technical environment on an ongoing basis
• Able to install, upgrade, migrate, copy and maintain SAP systems and databases
• Able to patch our client’s databases and SAP applications
• Resolve any issues related to SAP transports
• Knowledgeable on SAP user administration, roles and authorizations
• Responsible for maintaining operational and technical documentation
• The candidate should be motivated to participate in both support tasks and in customer projects (on customers’ premises)
• The candidate should feel at ease working in a team in a close cooperation with customer business and technical users and with other team members
• Accustomed to work in stressful environment, respecting the valid procedures and strict SLAs
• Be ready to work occasionally out of office hours and be part of our Basis standby service

REQUIRED PROFILE

• A master’s degree or equivalent in Information Systems
• Junior till intermediate Level as a Basis consultant, any SAP Basis certification is a plus
• Knowledge on Oracle, DB2, SQL Server, SAP HANA
• Experience using an Enterprise Service Management (ESM) product such as ServiceNow, Cherwell or JIRA

INTERPERSONAL SKILLS & LANGUAGES

• Service and team spirit, willing to take new tasks and learn new technologies and products
• Customer service oriented, with excellent communication skills
• Precise and accurate, able to deliver the expected results on time
• Fluency in English and French is essential for this position

Would you like to join a company offering interesting perspectives and be part of our young and enthusiastic team? Do the requirements match your profile? Then do not hesitate and mail your resume, including a cover letter to hr@agentil.com including the reference GE_SAP Basis Consultant. No agencies please.

AGENTIL Group manages a broad portfolio of Business Solutions made up of SAP Applications, Core IT Solutions and covers specialized and innovative technologies like Testing, Monitoring, Output Management, Cloud and Hybrid architecture, Integration Applications, Business Process and IT Service Management tools. Our professional services deliver safety, operational and project based activities to our Large Enterprise and Small and Medium customers, including Project Management Office as well as 24X7 Outsourcing & Support organization.

AGENTIL Portugal in Almada (Lisbon area) is recruiting a SAP Basis Consultant to enhance its Basis support team.

MAIN MISSIONS  

• Responsible for the management of the SAP environment of our clients on daily basis and following SAP best practices
• Installation, upgrade, migration, copy and maintenance of SAP systems
• Transport management, database backup and recovery, client copy, archiving, spool and job administration, system restores and refreshes, application and database patches and upgrades, OSS notes and support package implementation
• Provide the 1st and 2nd level support to the customers and internal users
• Knowledge on SAP authorizations, SAP roles and user management
• Create and maintain operational and technical documentation
• Keep abreast of the latest SAP technologies and enhancements
• Able to take a role of a support leader, mentoring and supporting team colleagues
• The candidate should feel at ease working in a team in a close cooperation with customers, business and technical users
• Accustomed to work in stressful environment, respecting the valid procedures, customer policies and strict SLAs
• Be ready to work occasionally out of office hours  

• REQUIRED PROFILE

• A bachelor’s degree or higher in Information Systems
• Professional experience as a Basis consultant (5 years), with a recent SAP Basis certification. HANA certification or experience in a productive HANA environment is a plus
• Strong knowledge on Oracle, DB2 or SQL Server. Installation and configuration of Solution Manager (Incident Management, EWA, Change Management) is an asset.
• Experience using an Enterprise Service Management (ESM) tools such as ServiceNow, Cherwell or JIRA

• INTERPERSONAL SKILLS and LANGUAGES

• High team spirit, willing to take initiatives and responsibilities, encourage and motivate other team members
• Customer service oriented, with excellent communication skills, ability to communicate politely, clearly and effectively, also on complex technical contents
• Precise and accurate, able to deliver the expected results on time and inside deadlines
• Fluent in English. French is an asset            

Would you like to join a company offering interesting perspectives and be part of our young and enthusiastic team? Do the requirements match your profile? Then do not hesitate and mail your English resume, including a cover letter to hr@agentil.com including the reference PT_SAP Basis. No agencies please.

AGENTIL delivers technical and application solutions (on-premise, Hybrid and in the Cloud) to businesses. Our highly skilled and certified experts offer local and global solutions from major IT players like SAP, IBM and ServiceNow. We also provide specific solutions as Monitoring, Process Management, Integration tools, ERP applications, IT architectures, Outsourcing and Project Management services. To strengthen our team, AGENTIL Geneva in Switzerland is recruiting a Sales and Administrative Assistant.

MAIN MISSIONS

• Ensure the whole process from offering to billing
• Manage supplier and customer offering and ordering
• Control of quotations; presentation, conditions, margin…
• Perform daily billing duties: record and follow customer and supplier invoices
• Coordinate and assist Zurich's team
• Check and process monthly reports and expenses from consultants.
• Maintain and manage information in our databases.
• Answer telephones and direct inquires in a professional and client centric manner.
• Process employees travel requests.
• Receive and dispatch incoming and outgoing mails and emails.

REQUIRED PROFILE

• Fluent in German (mandatory), English, and French
• Willing to travel to Zurich • Initial training CFC or equal
• Perfectly comfortable with the office suite: Outlook, Word, Excel.
• Ideally, an experience with the ERP SAP Business One an added value
• A recent experience from 1 to 2 years within an IT company or a similar post is an advantage
• Strong organizational skills Finally, you are endowed with very good interpersonal skills, customer oriented, multi-purpose services, you have the sense of service and teamwork, you are able to adapt yourself to new environments very quickly, search and find solutions in an autonomous way.

LANGUAGES

• Excellent level of German, English, and French, writing and speaking
• Swiss-German knowledge is an advantage

Your profile matches our requirements and your wish is to join a young and dynamic team as well as a company offering interesting perspectives, we are waiting for your English resume and your application letter: hr@agentil.com under reference GE_Sales-Admin_Assistant. No agencies please.

AGENTIL Group manages a broad portfolio of Business Solutions made up of SAP Applications, Core IT Solutions and covers specialized and innovative technologies like Testing, Monitoring, Output Management, Cloud and Hybrid architecture, Integration Applications, Business Process and IT Service Management tools. Our professional services deliver safety, operational and project-based activities to our Large Enterprise and Small and Medium customers, including Project Management Office as well as 24X7 consulting, outsourcing & Support services organization.

To strengthen our team, AGENTIL Geneva in Switzerland is recruiting a Sales and Services Engagement Officer attached to the Sales management organization and board of the company.

MAIN MISSIONS  

Under the responsibility of the management, with a strong collaboration with our sales department and BID Office, you have the following activities:

• Perform daily service statistics, billing checks, service forecast and associated service objectives
• Deliver sales assistance duties to the board and to the sales management office
• Search, source and identify service consulting profiles to match customer requests
• Manage sourcing and service partners, adapt and optimize our processes, update our databases and collaborative platform, while optimizing our purchase conditions
• Engage service sales and targeted forecasts based on incoming purchase orders
• Forecast purchased or scheduled services with our customers, book our consultants planning
• Call, email, meet our customers to ensure a good relationship and partnership
• Calculate sales margins and adapt corresponding delivery service models with Practice leaders
• Control and record service performance, quality, margins, and targeted forecasts
• Track and issue project time reporting, project tracking, purchase orders, customer ordering and billing adjustments
• Coordinate with accounts receivable and accounts payable departments, BID Office, delivery, sales and management organization
• Manage and escalate delivery, reporting, margin and project issues inside the organization and to the management
• Maintain and manage information in our databases, CRM, time reporting, collaborative platforms
• Process consulting travel requests when linked to projects, adapt company and client associated conditions to maintain operational margins and targeted objectives

REQUIRED PROFILE

• Perfectly understanding the IT consulting business, managing consultants and service related profiles
• Understand IT business, project’s milestones, challenges and associated deliverables
• Able to deeply and rigorously control all project services related reporting and billing, optimize our delivery process and models (local, affiliate, external and nearshore)
• You know how to deal with IT service and consulting profiles, making things being delivered in due time and adopting a strong position in front of service challenges and delivery sourcing
• While being strict and efficient with our consultants, you know how to manage people in a teaming and constructive way, solving HR issues, in a way to deliver excellence to our customers
• You are a cost control-oriented person, able to innovate, propose and adapt our organization when our efficiency for our clients is concerned
• You get absolutely no problem with IT tools, office suite, ERP, CRM, collaborative platforms, social network and Microsoft Suite applications, including a strong Excel knowledge to build statistics and reporting
• Being fluent in French and English, German will be considered as a differentiator
• Several experiences in the IT space, consulting, software, hardware and any related subjects are required, which can also be balanced with finance cost controlling experience in the service area
• 2 to 5 years’ experience within an IT company or a similar post is required

Finally, you are endowed with very good interpersonal skills, customer and business oriented, multi-purpose services, you have the sense of service and teamwork, you are able to adapt yourself to new environments very quickly, search and find solutions in an autonomous way.          

Your profile matches our requirements and your wish is to join a young and dynamic team as well as a company offering interesting perspectives, we are waiting for your English resume and application letter: hr@agentil.com under the reference GE_Sales&SE_Officer. No agencies please.

AGENTIL Group manages a broad portfolio of Business Solutions made up of SAP Applications, Core IT Solutions and covers specialized and innovative technologies like Testing, Monitoring, Output Management, Cloud and Hybrid architecture, Integration Applications, Business Process and IT Service Management tools. Our professional services deliver safety, operational and project based activities to our Large Enterprise and Small and Medium customers, including Project Management Office as well as 24X7 Outsourcing & Support organization.

To strengthen our team, AGENTIL Geneva in Switzerland is recruiting a SAP Basis Consultant.

MAIN MISSIONS

• Responsible for the management of the SAP environment of our clients by configuring, monitoring, tuning, and troubleshooting the SAP technical environment on an ongoing basis
• Able to install, upgrade, migrate, copy and maintain SAP systems and databases
• Able to patch our client’s databases and SAP applications
• Resolve any issues related to SAP transports
• Knowledgeable on SAP user administration, roles and authorizations
• Responsible for maintaining operational and technical documentation
• The candidate should be motivated to participate in both support tasks and in customer projects (on customers’ premises)
• The candidate should feel at ease working in a team in a close cooperation with customer business and technical users and with other team members
• Accustomed to work in stressful environment, respecting the valid procedures and strict SLAs
• Be ready to work occasionally out of office hours and be part of our Basis standby service

REQUIRED PROFILE

• A master’s degree or equivalent in Information Systems
• Junior till intermediate Level as a Basis consultant, any SAP Basis certification is a plus
• Knowledge on Oracle, DB2, SQL Server, SAP HANA
• Experience using an Enterprise Service Management (ESM) product such as ServiceNow, Cherwell or JIRA

INTERPERSONAL SKILLS & LANGUAGES

• Service and team spirit, willing to take new tasks and learn new technologies and products
• Customer service oriented, with excellent communication skills
• Precise and accurate, able to deliver the expected results on time
• Fluency in English and French is essential for this position

Would you like to join a company offering interesting perspectives and be part of our young and enthusiastic team? Do the requirements match your profile? Then do not hesitate and mail your resume, including a cover letter to hr@agentil.com including the reference GE_SAP Basis Consultant. No agencies please.