We offer ServiceNow Integration, complex project implementation and support center.
Because we have been dealing with integration between systems for years, we developed a strong expertise in interface implementation.
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IMPROVE YOUR EFFICIENCY WITH ServiceNow
Enterprise Service Management (ESM) is the principle of digitizing business processes across an entire enterprise to promote agility, collaboration and efficiency. It is an enterprise-wide extension of IT service management (processes). We are official SAP Gold partner and ServiceNow partner: as an achievement, we have worked for ServiceNow and developed an ITOM connector to integrate SAP Solman systems.
Our development specialist already integrates ServiceNow with other product (Nexthink, SAP Solution Manager…) and can help you implement all of your difficult projects in a simple manner. As integration requires good understanding and high competencies, we can also integrate all your complex projects (Discovers, ITOM,…).
Simultaneously, our support center, composed of certified specialists, offers the best support solution for your teams. Integrate key systems on your infrastructure with your ServiceNow and gain ROI by simplifying your work!
WHAT AGENTIL CAN DO FOR YOU
INTEGRATION EXPERTISE
Integrate key systems on your infrastructure with your ServiceNow and gain ROI by simplifying your work.
We already developed :
- SAP Solution Manager integration to Event Management
- A cockpit for monitoring SAP, including asset management
- Nimsoft Monitoring integration (for a Bank in Geneva)
- Other more classical integrations (Nexthink, ProMonitor, …)
Did you know? For ServiceNow CORP, we have developed an integration between SAP Solution Manager and the Event Management (ITOM), managing Assets from SAP.
COMPLEX PROJECT DEVELOPMENT
Able to jump from integration to complex project implementation, our team can drive valuable and difficult projects, as we work together to simplify and make your projects become a reality.
- ITSM
- CMDB implementation
- ServiceNow Discovery, Service Mapping
- Event Management
- Portal (we created a SAP monitoring dashboard in the portal in ServiceNow Store, have a look here)
- Knowledge base
Did you know? As an achievement, we developed a complete portal to monitor SAP environment and create outage and incident automatically in Snow, based on SAP information’s. Discover our application in the ServiceNow Store.
SERVICENOW SUPPORT CENTER
With a foot in Geneva and a support team in Lisbon to handle service desk requests, AGENTIL can handle all of your support needs easily. Our professional and certified consultants will reply be able to give you quality responses in a short amount of time.
But don't take our word for it, give it a try by reaching out through our AGENTIL Support Center.
Did you know? As an achievement, we have recently signed a new contract for a full year of support, including a new mechanism for enhanced incident management.
AGENTIL Software, SAP Cockpit and ServiceNow
AGENTIL Software has created and developed two solutions, both deployed on several of the largest implementations in the world.
- Pro.Monitor
A complete SAP Monitoring Solution that, in combination with SAP Cockpit, allows more flexibility with a connector to ServiceNow.
- SAP Cockpit
An add-on for Pro.Monitor, created by AGENTIL. This Cockpit is a complete solution for managing the operations of any large SAP landscape and ensuring maximum performance and availability of its services. It combines the power and flexibility of ServiceNow with Pro.Monitor.
